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Dear Patrick and Sabine,

It is now two weeks since we said our final goodbyes to our beloved Smartie. While the dreadful finality of it still takes us by surprise, one thing we keep feeling is that your kindness, respect, and warmth helped us feel a sense of closure, of rightness, of being able to say goodbye properly to our beloved companion and family member.

From the moment we first called you, raw and grieving, to our final goodbye at your peaceful facility, you treated us and Smartie with dignity, respect, and such kindness that it left us breathless. We felt that Smartie was in good hands, and was not alone, and that brought great comfort.

We have made sure that our friends at the Bells Corners Animal Hospital know what a remarkable service you provide. Like many others who have left their words upon this page, we are unable to imagine how we might have coped with this loss without having found you, and the healing that you helped us start.

Thank you, for being there and being you. The world needs more of you, more like you. We are forever grateful.

“Until one has loved an animal, a part of one’s soul remains unawakened.” – Anatole France.

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