Stories from real customers of Resting Paws Pet Cemetery & Crematorium Inc.
1998 – 2006
Tabbs joined our family after being rescued from the SPCA at approximately 2 years old. Who can resist the love of a big cat? As with all cats Tabbs was a character. He was voice full in the daytime and full of affection at night. We were fortunate enough to have him for 8 years before he had to be put to rest. Although Tabbs took exception to travel, he came with us to Africa for 4 years (KLM took exceptionally good care of him during his flight). He returned to the frigid cold of Canada in 2005 and had to be put down in 2006. The good times and laughter we had with him will remain with us the rest of our lives. He actually has the honor of being the first cat placed in the Resting Paws Cemetery & Crematorium Virtual Cemetery. He was part of the inspiration for starting up our business.
I just want to send out a huge thank you to Sabine and Patrick from Resting Paws Cemetery & Crematorium Inc. for their professionalism and, more importantly, their compassion as we make decisions about Charlie. They went above and beyond when he crossed the bridge the night before I was to leave the country for a week and ensured that I had nothing to worry about and that Charlie would be taken care of. I highly recommend them when that inevitable day comes for any pets.
Patrick and Sabine have helped me through losing two of my companions. Both times they have been professional with just the right amount of compassion and feeling. They are beyond patient and really make you feel like your loved one mattered. I’ve had other companions cremated by other companies and I find that Resting Paws has the best client service.
When you lose a pet, you aren’t thinking clearly. Trying to make decisions about the final resting place of your companion animal at this time is never easy. Patrick and Sabine are understanding, patient and go above and beyond what I have experienced with other companies.
Thank you both for everything.
I am so glad that I found Resting Paws when trying to deal with the sudden and unexpected loss of our heart-dog, Dexter, while away from home this past Christmas.
I know something of the whole veterinary “industry” and ancillary services. I am saddened that the provision of appropriate, affordable care has been largely pushed aside by big business and corporate greed. As we had a day before returning home, I chose to resist the pressures being placed on me by the veterinary hospital for a quick decision. This is a story in itself, best saved for another venue. Suffice to say, a bit of internet research led me to Resting Paws Cemetery & Crematorium. I was happy to find that the business was locally owned by real people rather than a corporate entity. That their crematorium was private, located within the City of Ottawa, and accessible to clients. That their diversity of services and accommodating rates were more than competitive, and rang of having a personal touch.
I phoned Resting Paws. The call was answered immediately, by Sabine. Although I was a “blubbering mess”, Sabine was professional, yet compassionate and caring, giving me the time I needed to understand options and chose how I wanted to honour Dexter’s life. She guided me through the process, and helped me stay grounded, for which I am eternally grateful. Our options were clearly explained to us, and we were given the time to process and make decisions without being instilled with a sense of urgency.
Our Dexter, and we, were treated with extreme respect and dignity by Patrick and Sabine throughout the whole process. Dexter is now back home with us where he belongs, resting in an urn in our living room, where he can continue to watch over his domain. I will be taking some of his ashes with me to our RV site this spring, to spread in his favourite napping location.
We will miss Dexter terribly, yet finding Resting Paws and working with them to honour him has been a restoring experience. Patrick and Sabine are now part of our family, and will be there with us when our future pets make their journey over the Rainbow Bridge!
My mother recently had her Bearded Dragon pass away. We had him cremated here for her and they were wonderful! What a great service and owners!
They were very kind and helpful throughout the process, explaining everything clearly and making sure my mother had a few moments alone to say goodbye. They also wood burned (very beautifully) a bearded dragon into his urn.
They provided a great service at a very reasonable cost, I highly reccomend them for anyone looking for arrangements for their pet!
Thank you to all the staff at Resting Paws!