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Testimonials

Stories from real customers of Resting Paws Pet Cemetery & Crematorium Inc.

May Diep

I just read about an upcoming fundraiser hosted by Resting Paws this morning that reminded me that I hadn’t posted my testimony yet. It is also coming up to the 1st year anniversary that I brought my beloved Rocky to Resting Paws.
I can’t say how much the owners of Resting Paws made the experience easier and I knew I was getting the closure and best quality of service possible. I had called around the Ottawa-Gatineau-Pembroke area about cremation services and didn’t like the “communal” or not fully private cremation service. I wanted to keep the ashes but not remnants of other pets. And Pembroke was just too far away. Rocky was definitely part of the family and my loyal buddy so I wanted the best service.
Sabine and Patrick are warm, loving people and are passionate about their work and I never felt like it was “all business”. I was very happy and felt very comfortable sharing my tears and knowing Rocky was going to be well taken care of (and eventually home again). This was my biggest thing I was nervous about and we got to see as little or as much as we wanted of the service. I’m the type that likes to ask a lot of questions and Patrick was great to share the information. They even have a great collection of keepsakes you can purchase.
I hope business is going well for Resting Paws!! So great this city has your service. And so great of you to think about our local rescue shelters as well :). All the best in your future.

Thank you again.

C & M Parthasarathy

Dear Patrick and Sabine,

It is now two weeks since we said our final goodbyes to our beloved Smartie. While the dreadful finality of it still takes us by surprise, one thing we keep feeling is that your kindness, respect, and warmth helped us feel a sense of closure, of rightness, of being able to say goodbye properly to our beloved companion and family member.

From the moment we first called you, raw and grieving, to our final goodbye at your peaceful facility, you treated us and Smartie with dignity, respect, and such kindness that it left us breathless. We felt that Smartie was in good hands, and was not alone, and that brought great comfort.

We have made sure that our friends at the Bells Corners Animal Hospital know what a remarkable service you provide. Like many others who have left their words upon this page, we are unable to imagine how we might have coped with this loss without having found you, and the healing that you helped us start.

Thank you, for being there and being you. The world needs more of you, more like you. We are forever grateful.

“Until one has loved an animal, a part of one’s soul remains unawakened.” – Anatole France.

The Dacomb’s

Patrick and Sabine:

Thank you very much for looking after Poppy when she passed away unexpectedly a couple weeks ago. Your compassion and professionalism were greatly appreciated. Her urn is lovely.
Thanks very much.

Patricia MacDonald

I lost my degu Jasper, and resting paws handled all the services, including pick up, cremation and customizing his urn. From the very first phone call through to picking up Jasper’s urn and remains, I was truly pleased with the service.

Sabine & Patrick are respectful, and clearly have a special bond with animals. I felt they would take good care of Jasper, and they did. Everything was timely and tastefully done – right down to the customized engraving on Jasper’s urn.

it’s so important to have good people handle tough situations, and Patrick and Sabine came through for me & Jasper.

I cannot recommend their services enough.

Shelley O’Dell

Dear Patrick and Sabine,
The trauma of a sudden medical emergency followed by the decision for euthanasia for an elderly dog that you love is a devastating ordeal. To then have to think about “funeral” arrangements becomes overwhelming in the moment. Thank you Sabine and Patrick for being available to discuss my beloved Katie Scarlett’s final journey and allowing me the privilege of participating fully in this journey. At 14 years 9 months Katie Scarlett certainly had a wonderful life and was very much loved by all in her family. Your caring and compassionate manner helped me navigate thru all the options. I didn’t think that I could be present for her cremation but in the end Patrick (and Diego’s) calming manner and obvious love of animals and people provided comfort and closure to those painful few days. What a blessing you both are for providing such a professional service in a difficult time of need. I only hope that when my time comes, my family will have the benefit of such a caring peop le and establishment to deal with. Now comes the really hard part – moving on to life without Katie Scarlett but focusing on the joy and love that she brought to my world and that of my family.

“If I’d’ve known the way that this would end,
If I’d’ve read the last page first,
If I’d’ve had the strength to walk away,
If I’d’ve known how this would hurt,
I would have loved you anyway,

I’d do it all the same,
Not a second I would change,
Not a touch that I would trade,
Had I known my heart would break,
I’d’ve loved you anyway.”

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