Dear Patrick and Sabine,
The trauma of a sudden medical emergency followed by the decision for euthanasia for an elderly dog that you love is a devastating ordeal. To then have to think about “funeral” arrangements becomes overwhelming in the moment. Thank you Sabine and Patrick for being available to discuss my beloved Katie Scarlett’s final journey and allowing me the privilege of participating fully in this journey. At 14 years 9 months Katie Scarlett certainly had a wonderful life and was very much loved by all in her family. Your caring and compassionate manner helped me navigate thru all the options. I didn’t think that I could be present for her cremation but in the end Patrick (and Diego’s) calming manner and obvious love of animals and people provided comfort and closure to those painful few days. What a blessing you both are for providing such a professional service in a difficult time of need. I only hope that when my time comes, my family will have the benefit of such a caring peop le and establishment to deal with. Now comes the really hard part – moving on to life without Katie Scarlett but focusing on the joy and love that she brought to my world and that of my family.
“If I’d’ve known the way that this would end,
If I’d’ve read the last page first,
If I’d’ve had the strength to walk away,
If I’d’ve known how this would hurt,
I would have loved you anyway,
I’d do it all the same,
Not a second I would change,
Not a touch that I would trade,
Had I known my heart would break,
I’d’ve loved you anyway.”
Sabine and Patrick,
I can’t thank you enough, for everything.
My beloved Bosco (a sweet Boston Terrier) passed away on the cold night of Nov.17th, 2014, in my arms, at the Veterinarian Clinic in Hull.
I was heart-broken and was definitely not able to leave him behind at the veterinarian office as my last good-bye. I cannot express, how helpful it was to be able to wrap him up in a warm blanket and personally drive him directly to your place that night. Where you both were so compassionate and able to make me feel at peace leaving him in your care over night. I really appreciated being able to attend the crematorium days later and say a proper and final good-bye to Bosco. Being able to watch everything was something I did not expect I would ever be allowed to do, thank you for that. The fact that Bosco was not alone, and that I was present right until the very end is something that has helped me with my grieving tremendously.
It has been 3 months since I required your service, and in that time, every chance I get to glance at Bosco’s photo & earn, I think of you both and what a great help you were.
I’ve talked very highly of your facility and services. And will continue to do so. I have already referred your services to one person who was troubled with the horrible fate of having to euthanize their dog last week. As it did for me, it was comforting to them to know they were going to be able to have the same positive experience.
Patrick, just wanted to thank you again for an outstanding professional job you did with PJ, Lucky and Sasha. We really thought it was going to be a dreary and sad day, but it wasn’t. Of course your beautiful assistant helped 🙂 (ROXY). I wrote a review on your fb page and recommended you to my Ottawa friends. Thank you again for your compassion towards animals.
Sabine and Patrick,
Thank you both for such a clean finish. I really appreciated being able to watch everything. The handmade card and the printouts in our “gift” bag are much appreciated.
I hope you are there when we need your services the next time.
I have utilized your services before and was very impressed with your facility and personal service, you made the process much easier than it could have been in such a difficult circumstance.